Hands covered in grease. Phone ringing. Both matter.
An AGENTALK agent takes service requests, books jobs into the calendar, logs plate numbers and vehicle details, and answers price questions from your own price list - without pulling a mechanic off a car.
What gets lost on the phone today.
Calls dropped mid-job
When every pair of hands is busy, the phone rings out. A customer who isn’t answered twice books their service somewhere else.
A full-time job just answering
Scheduling, "how much is it" and "is my car ready" - a full-time role that today lands on whoever should be fixing cars.
Details that never get written down
A plate number nobody logged, a fault described on the phone and forgotten - the car arrives and no one knows what it needs.
Questions we hear from your industry.
Can the agent log the vehicle and fault details?
Yes. It collects the plate number, service type and fault description during the call - everything is documented, recorded and transcribed, and reaches you in your CRM or any other system via webhooks.
How do jobs get into our work calendar?
Through the Cal.com integration: the agent sees real-time availability, books the job and emails the customer a summary with the time and drop-off instructions.
What about calls the agent can’t handle?
It transfers to a human - with recording and full documentation continuing, so you hear exactly what the customer asked before the handoff.
Can it also tell customers their car is ready?
Yes - the agent makes outbound calls too: upload a list or trigger via webhook, and it dials, updates and logs the outcome of every call.