Accessibility Statement

General

At Agentalk, we place great importance on making our platform, website, and digital services accessible to all users, including people with disabilities.

We are committed to providing a convenient, equal, respectful, and independent user experience, to the greatest extent possible. We continuously work to improve the accessibility of our interfaces, information, and digital services.

Accessibility Adjustments

As part of our accessibility efforts, the following adjustments have been implemented, where applicable:

• Support for navigation using a keyboard.
• Clear page structures and properly organized heading hierarchies.
• Clear and understandable text and meaningful link descriptions.
• Improved color contrast between text and backgrounds.
• Support for enlarging text and page content using browser controls.
• Alternative text for meaningful images and visual elements, where required.
• Accessible forms, input fields, menus, and action buttons, where possible.
• Responsive display on desktop computers, tablets, and mobile devices.
• Compatibility with commonly used browsers and assistive technologies, where possible.
• Reduced use of flashing content or animations that may interfere with users.
• An accessibility menu that allows users to make various display adjustments.

Standards and Guidelines

The Agentalk website and platform are developed and maintained with the aim of complying with the Israeli Equal Rights for Persons with Disabilities Regulations regarding accessibility adjustments to services, the Israeli Standard SI 5568 for web content accessibility at Level AA, and the Web Content Accessibility Guidelines published by the World Wide Web Consortium.

Accessibility is an ongoing process. We continue to review and improve the accessibility of our website and platform as our services and technologies evolve.

Accessibility Menu

The website includes an accessibility menu that may allow users to perform various display adjustments, including:

• Increasing or decreasing text size.
• Adjusting contrast and display colors.
• Highlighting links.
• Switching to a grayscale display.
• Applying adjustments for users with color-vision difficulties.
• Pausing animations or moving elements, where applicable.
• Switching to a more readable font.
• Resetting accessibility preferences.

The accessibility menu is a supplementary assistance tool. We also work to improve accessibility at the structural, content, design, and code levels and do not rely solely on the accessibility plugin.

Keyboard Navigation

Users may navigate relevant parts of the website and platform using a keyboard:

• Tab - Move to the next interactive element.
• Shift + Tab - Move to the previous interactive element.
• Enter - Activate a link, button, or action.
• Space - Select options or activate supported components.
• Esc - Close supported windows, menus, or messages.

Third-Party Services and Content

The website and platform may include or connect to third-party services, including:

• Payment and billing systems.
• Telephony and communication services.
• Video and audio players.
• Forms and chat components.
• CRM systems, calendars, and business tools.
• Authentication and login services.
• Reports, charts, and data-analysis components.

The accessibility of these services and components may depend partly on the external providers that operate them.

We make reasonable efforts to select accessible solutions and address accessibility issues brought to our attention. However, we may not have complete control over the accessibility of every third-party service or component.

Known Accessibility Limitations

Despite our efforts to make all website pages, platform screens, and components accessible, some areas may not yet be fully accessible.

Possible limitations may occur in advanced or dynamic components, charts, complex data tables, media players, user-generated content, automatically generated transcripts, or services provided by third parties.

We continue to identify and address accessibility gaps as part of the ongoing development and improvement of our platform.

Reporting an Accessibility Issue

Users who encounter an inaccessible component, difficulty navigating the website or platform, unclear content, or difficulty completing an action are encouraged to contact us.

We will review the issue and make reasonable efforts to resolve it as quickly as possible.

To help us handle the request effectively, please include the following information where possible:

• The URL or name of the screen where the issue occurred.
• A description of the action you attempted to perform.
• A description of the accessibility issue.
• The device and browser used.
• The operating system used.
• The assistive technology used, where relevant.
• A screenshot or screen recording, where possible.
• Contact information for receiving a response.

Accessibility Contact Information

For questions, requests, suggestions, or reports concerning accessibility, please contact:

• Accessibility Coordinator: Benaiahu Maymon
• Email: Benny@Agentalk.io
• Telephone: +972-3-381-8822
• WhatsApp: +972-50-999-3754
• Additional Email: operation@agentalk.io

We will make reasonable efforts to provide a professional and accessible response and to offer an appropriate accommodation based on the circumstances and the nature of the request.

Alternative Methods of Receiving Service

When a user is unable to complete an action through the website or platform due to an accessibility issue, they may contact us using any of the communication methods listed above.

We will make reasonable efforts to provide the requested information, complete the relevant action, or offer the service through an accessible alternative method.

Digital Service Without Public Reception

Agentalk is a SaaS platform that provides digital and online services.

Account management, customer service, and technical support are provided remotely through the website, platform, telephone, email, and WhatsApp. There is no public reception associated with the regular use of the service. Therefore, physical accessibility arrangements are not applicable to the delivery of the service.

Statement Update

This Accessibility Statement was last updated on July 12, 2026.

The most recent accessibility review was performed on July 12, 2026.

We may update this statement from time to time to reflect changes to the website, platform, services, technology, or applicable legal requirements.